Multichannel Account Management
Expanding Success Across 50+ Indian Marketplaces with Proven Expertise.
Marketplaces Onboard & Launch
Marketplace Selection
Strategically selecting marketplaces, we guide your onboarding, and help you to connect your brand with marketplaces.
Account Setup
We assist in setting up your bank account, taxation, and essentials, ensuring eligibility for selling.
Managing Account
We navigate each marketplace’s rules and guidelines, ensuring your products meet criteria and are listed successfully.
Catalogue Listings
We navigate each marketplace’s rules and guidelines, ensuring your products meet criteria and are listed successfully.
Scaling Your Business and Boosting Revenue Growth
Price Management
Monitor online prices, find optimal pricing points, and maintain competitive pricing strategies.
Ads Management
Handling PPC, DSP, and Additional Ad Campaigns Across Top Marketplaces
Promotion Management
Utilize Subscription to Access Lightning Deals, Daily Deals, and Seasonal Promotions.
Product Management
Automating Reviews, Managing Negative Feedback, Handling Customer Inquiries, and Overseeing Inventory Management
Advertising Management
Campaign Creations
Crafting targeted campaigns with strategic planning, creative content, and precise execution to engage audiences and achieve marketing objectives effectively.
Keyword Research
Conducting in-depth analysis to identify high-impact keywords that enhance visibility, drive traffic, and optimize search engine rankings.
Ads Optimization
Refining ad campaigns for maximum efficiency and ROI through continuous testing, audience targeting adjustments, and performance analytics.
Improve ROI
Enhancing Return on Investment by optimizing cost efficiency, increasing sales conversions, and strategically allocating resources for maximum impact.
Reporting & Account Health
Monthly Reporting
Providing weekly and monthly reports with comprehensive dashboards and MIS to enhance strategic visibility and decision-making.
Account Monitoring
Conducting daily oversight to manage suppressed or blocked ASINs, address policy violations, and issue SLA breach reminders for proactive compliance.
Improvement Suggestions
Regularly delivering a detailed account health report, complemented by actionable recommendations for enhancements, to ensure sustained account performance.
Monitoring Violations
Addressing MAP violations, tackling unauthorized sellers, and facilitating claims management to protect brand integrity and market positioning.
Comprehensive Multichannel Strategy
Each e-commerce platform offers unique opportunities and challenges. Our experts craft tailored strategies that align with the specific audience, algorithm, and policy nuances of platforms like Amazon, Flipkart, and Meesho, ensuring your brand leverages the best of each marketplace.
Streamlined Operations and Integration
Managing multiple platforms can quickly become overwhelming. Viatrix simplifies this process through efficient integration and synchronization of your inventory, pricing, and product listings across all channels. Our partnership with advanced tools and softwares ensure real-time updates and consistency, preventing overselling and stock discrepancies.
Optimized Product Listings
We understand that what works on one platform may not work on another. Our team optimizes your product listings with platform-specific SEO strategies, high-quality images, and persuasive copy that resonates with each marketplace’s unique audience, maximizing visibility and conversion rates.
Targeted Advertising and Promotion
Leverage our expertise in platform-specific advertising solutions, including Amazon PPC, Flipkart Ads, and Meesho Promotions, to boost your brand’s visibility and drive sales. We manage your advertising campaigns from end to end, optimizing for the highest ROI.
Data-Driven Insights and Analytics
We understand that what works on one platform may not work on another. Our team optimizes your product listings with platform-specific SEO strategies, high-quality images, and persuasive copy that resonates with each marketplace’s unique audience, maximizing visibility and conversion rates.
Our Case Studies
Our Insights
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Frequently Asked Questions
Multichannel Account Management involves overseeing your brand’s presence across various e-commerce platforms beyond just one marketplace. It ensures consistent branding, pricing, and customer experience whether you’re selling on Amazon, Flipkart, Meesho, or any other online marketplace.
It expands your reach, diversifies your revenue streams, and reduces dependence on a single platform. Effective management also harmonizes your brand’s message and offers insights into cross-platform customer behavior, optimizing your overall e-commerce strategy.
We manage accounts across all major e-commerce platforms, including Amazon, Flipkart, Meesho, and over 50 other marketplaces in India. Our services are designed to adapt to the unique requirements of each platform.
Our team develops a unified brand strategy that includes consistent product descriptions, imagery, and messaging tailored to meet each platform’s specifications while maintaining your brand’s voice and identity.
Yes, we facilitate the entire onboarding process, from initial setup and documentation to product listing and optimization, ensuring a smooth entry into new marketplaces.
We implement sophisticated inventory management solutions that sync your stock levels in real-time across all platforms, preventing overstocking or stockouts and ensuring a seamless customer experience.
We offer comprehensive weekly and monthly reports, including dashboards and MIS reports, providing insights into sales performance, account health, and market trends to inform strategic decisions.
Our daily monitoring includes managing suppressed or blocked ASINs, addressing policy or compliance violations, and issuing reminders before SLA breaches to maintain account health and compliance.
Yes, we manage PPC, DSP, and other advertising campaigns across leading marketplaces, optimizing for maximum visibility and ROI. We also help subscribe and leverage platform-specific deals and promotions.
We provide facilitation for claims management, address MAP violations, and tackle unauthorized sellers to protect your brand integrity and pricing strategy across all platforms.